Welcome to Easy K Mart! By accessing or using our website at EasyKMart.in, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. Introduction

Easy K Mart specializes in selling trending Korean products. These terms and conditions govern your use of our website and your relationship with Easy K Mart.


2. Refund and Replacement Policy

We strive to ensure your satisfaction with our products. Please review our refund and replacement policy below:

Eligibility:

  • Refunds and replacements are available only for products that are defective or damaged upon delivery.

  • You must notify us within 5 days of receiving the product to be eligible for a refund or replacement.

Process:

  1. Defect Evidence:

    • Send us a 4-clear photo of the defective or damaged product as proof.

    • You can email the proof to support@easykmart.in or contact us through our whatsapp.

  2. Approval Process:

    • Once we verify the defect, we will notify you of the approval or rejection of your request within 2 business days.

  3. Refund or Replacement:

    • Approved refunds will be processed within 7 business days via the original payment method.

    • For replacements, the new product will be shipped to you at no additional cost.

Important Notes:

  • Refunds and replacements are not applicable for reasons such as change of mind or incorrect orders placed by the customer.

  • The product must be unused and in its original packaging for a refund or replacement to be processed.


3. General Terms

  1. Product Information:

    • We do our best to provide accurate descriptions and images of all products. However, slight variations may occur.

  2. Pricing:

    • Prices listed on the website are inclusive of applicable taxes unless stated otherwise.

  3. Shipping:

    • Shipping costs and timelines will be displayed during checkout. Delivery times are estimates and may vary due to unforeseen circumstances.


4. Benefits for Our Customers

  1. Free Delivery:

    • Enjoy hassle-free shopping with free delivery on all orders.

  2. Cash On Delivery:

    • Pay only when you receive your order for added convenience.

  3. Easy Return:

    • Shop worry-free with our 5-day easy return policy.

  4. 24/7 Customer Support:

    • We’re here for you anytime, anywhere. Contact us for assistance.


5. Liability Disclaimer

Easy K Mart is not responsible for:

  • Delays caused by the shipping carrier.

  • Incorrect delivery addresses provided by the customer.

  • Any indirect or consequential loss arising from the use of our website or products.


6. Contact Us

If you have any questions about these terms and conditions, please contact us at:

Thank you for shopping with Easy K Mart! We value your trust and look forward to serving you.